Notability iCloud Issue

 

If you are seeing that your Notability notes have disappeared and/or you are seeing "clouds" with spinning circles. This means that iCloud Sync is turned on. The goal is to turn off iCloud Sync, but there is an important process that must be done first.

 

You will need to do this:

  • Tap on the gear in the lower left hand corner under the list of folders
  • Tap on Auto Backup, and make sure that Google Drive is selected
  • If Google Drive is NOT selected, tap on it and follow the prompts to sign in
  • Once signed in to Google Drive, tap on Done/Close
  • Under the folders list, a progress circle will be filling in with the words "backing up"
  • Allow the backup to finish before closing Notability
  • IMPORTANT – you now need to WAIT for iCloud to finish downloading your notes 

Once ALL of the notes have downloaded, and there are no more clouds/spinning circles, iCloud Sync can be turned off:

  • Tap on the gear again
  • Tap on iCloud
  • Turn OFF iCloud Sync
  • A message will appear asking what to do with your notes
  • Choose "Keep on My iPad"